Privacy policy

This policy explains how The Business Loan Store, owned by U Collective Group Pty Ltd (ABN 18 694 322 159) ("we", "us") handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you use our site or ask us to match you with lenders, we may collect your name, contact details, business details (such as business name, ABN, industry, time trading and turnover), details of the finance you need, and information about your financial situation that you choose to give us, such as property ownership, credit history and existing debts. We also collect technical information such as your IP address, browser type and pages visited.

Why we collect it

• To understand your finance needs and find suitable lenders or finance providers.
• To refer you to, and share your information with, the lender or provider best suited to your situation.
• To contact you about your enquiry.
• To operate, secure and improve our website.
• With your separate consent, to send you finance tips, updates and offers.

Who we share it with

We share your information with the lenders, finance providers and brokers within our network that we refer you to, and with service providers who help us run our business (such as hosting, CRM and communications providers). Some of these providers may store data outside Australia. We do not sell your personal information.

Marketing

We only send marketing messages if you have opted in. Each message includes a way to unsubscribe, and you can withdraw consent at any time by contacting us.

Cookies and analytics

We use cookies and similar technologies to remember your preferences (for example, products in your comparison tray) and to understand how the site is used. You can control cookies in your browser settings.

Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, including encrypted connections, access controls and limiting the information we collect and keep.

Access, correction and complaints

You can ask to access or correct the personal information we hold about you, or make a privacy complaint, through our contact page. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.